Privacy Policy

At theLyve, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website or make a purchase through our online store.

When you visit our site, we may collect personal details such as your name, email address, phone number, shipping and billing addresses, and payment information, which is processed securely through trusted payment gateways. Additionally, we may gather technical data like your IP address, browser type, and device information to help improve our website’s performance and enhance your shopping experience.

Your information is primarily used to process and fulfill your orders, send transactional updates, and, if you opt in, share occasional promotional offers. We also use this data to analyze website usage, prevent fraud, and maintain the security of our services. To personalize your experience, we may use cookies and tracking tools that help us understand how customers interact with the site. You can manage or disable cookies in your browser settings, although doing so may impact some site features.

We do not sell or rent your personal information to any third party. However, in order to deliver your orders or improve our services, we may share limited information with trusted third-party providers, such as shipping companies and payment processors, who are contractually obligated to protect your data and use it only for the agreed purpose.

We take the security of your personal data seriously. Our website uses secure server technology, including SSL encryption, and we follow strict internal procedures to prevent unauthorized access. While no system is completely immune to breaches, we make every effort to ensure your information is protected.

As a valued customer, you have the right to access, update, or request the deletion of your personal information at any time. You may also unsubscribe from our promotional emails by clicking the link provided at the bottom of each message or by contacting us directly at info@thelyve.com

We may revise this Privacy Policy from time to time to reflect changes in our practices or in accordance with legal requirements. Any updates will be posted on this page, along with the revised date of the change.